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You may con­tact our sup­port te­am by e-ma­il, Sky­pe or ICQ.

War­ranty

Soft­PI supp­li­es our cus­to­mers with ema­il, Sky­pe and te­lep­ho­ne tech­ni­cal sup­port as­sistan­ce for a term of one full year for free. Ex­tended sup­port pac­ka­ges may be puch­ra­sed for two or three years.


War­ranty al­so inc­lu­des:

•  3-day er­rors cor­recti­on; 
• any new ver­si­on free upg­ra­de with exis­ting li­cen­se;
• high-pri­ori­ty tech­ni­cal sup­port.

Ex­tended sup­port

The­re are two ex­tended sup­port pac­ka­ges ava­ilab­le: 

• 1 year ad­di­ti­onal sup­port (+20% of ba­se li­cen­se cost); 
• 2 years add­ti­onal sup­port (+30% of ba­se li­cen­se cost).